Replacement SmartPass card Application Form (FTNI 2)

Published date22 March 2021
IssuerDepartment of Social Protection
Application form for
Replacement Senior SmartPass Card
for travel within Northern Ireland only
What is a Senior SmartPass card?
A Senior SmartPass card is used to show that you can travel for free within Northern Ireland on
scheduled services operated by Translink and must be presented on every journey.
If you are entitled to Free Travel in Ireland, this will be shown on your Public Services Card (PSC).
Your PSC with Free Travel can be used for travel to and from Northern Ireland. However, your PSC
with Free Travel cannot be used for travel within Northern Ireland.
How do I apply?
Send this completed application form to:
Free Travel Section
Department of Social Protection
Social Welfare Services
College Road
Sligo
F91 T384
Important information:
This is an application form for a:
Replacement Senior SmartPass card, if your card has been lost, stolen, damaged or if you
have changed your name. While your first Senior SmartPass card is free, replacements may
incur a small charge. Please keep your replacement Senior SmartPass card in a safe place.
This is not an application form for:
Senior SmartPass card for the first time. To do this fill out the FTNI1 form, available from your
local Intreo Centre or Social Welfare Office.
Public Services Card (PSC) or a replacement. If your PSC is in date, you can get a
replacement by calling the Public Services Card Helpdesk on 0818 837 000. To get a PSC for
the rst time, you must book an appointment with your local Intreo Centre, Social Welfare
O󰀩ce or online at MyWelfare.ie.
Free Travel Scheme in Ireland. To do this ll out the FT1 form available at www.gov.ie/FT1 or
from your local Intreo Centre or Social Welfare O󰀩ce.
Important: If your Senior SmartPass card has expired please contact the SmartPass o󰀩ce directly
by email at smartpass@translink.co.uk or by calling +0044 2890 759129, do not ll out this form.
How can I get help and further information?
If you need any help to complete this form, please contact the Free Travel section by email at
freetravelqueries@welfare.ie or by calling (071) 915 7100 or 0818 200 400. Your local Intreo
Centre, Social Welfare Office or any Citizens Information Centre can also help. You can find the
name and address of your local Intreo Centre or Social Welfare Office by visiting
www.gov.ie/intreocentres
For more information, visit www.gov.ie/freetravel
Data Classification R
Social Welfare Services
FTNI 2

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