Case Number: 00006359. Workplace Relations Commission

CourtWorkplace Relations Commission
Judgment Date01 September 2017
Docket Number00006359
PartiesA Clerical Officer/Loans Officer v A Credit Union





A Clerical Officer/Loans Officer

A Credit Union



Complaint/Dispute Reference No.

Date of Receipt

Complaint seeking adjudication by the Workplace Relations Commission under section 13 of the Industrial Relations Act, 1969



Date of Adjudication Hearing: 26/05/2017

Workplace Relations Commission Adjudication Officer: Gerry Rooney

Location of Hearing: The Ardboyne Hotel


In accordance with Section 13 of the Industrial Relations Acts 1969, following the referral of the dispute to me by the Director General, I inquired into the dispute and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the dispute.


The Complaint is employed since 25th September 2005 as a Clerical Officer in a Credit Union.

The dispute refers to a claim to have a salary upgrade backdated where the Complainant deems her role changed in 2008 and since then she maintains her role is aligned to loan officer responsibilities.

Her current rate of pay is €709.28 gross per week.

The Complainant maintained that she raised a grievance through local procedures in 2008 to address her claim, that she received a salary upgrade in 2015 but that the Respondent has not accepted any back payment is warranted. The Complainant is dissatisfied with this response and is seeking a recommendation that her pay claim is back dated to 2008.

Summary of Complainant’s Case:

The Complainant maintained that she was appointed in 2005 as a Clerical Officer, but by 2008 her role had broadened to a role that was more akin to a Loans Officer. In 2008 she commenced a BSc Degree in Mutual & Credit Union Business that was financially supported by the Respondent. She sought also sought a salary review at that stage.

The Complainant submitted that she raised her claim a number of times throughout the years and again in 2014 when the Remuneration Committee were conducting a salary review. She was awarded an increase to point 6 of the salary scale in January 2015, and at this time she was also issued with a new job description which she argued reflected the duties she had been completing since 2008. The Complainant contended this was an interim arrangement until all of her issues were reviewed and resolved. At this time, the Complainant was seeking to have her claim backdated to 2011, and advised that her contract states that her salary should be reviewed on an annual basis, and this had only happened twice in her 10 years of service.

However, the Complainant has since...

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